Tokenomy Logo

  • Earn

  • What are Earn Products?

    Earn Products are crypto interest-generating products, providing access to yields on crypto assets. These assets may otherwise be idle, so why not earn while you HODL?.

  • Who is eligible for Earn Products?

    The Earn Products are available to verified Tokenomy users worldwide, with a few exceptions (i.e. users from sanctioned countries or Restricted Jurisdictions). The Earn Products may be made available by Tokenomy to verified users that meet the eligibility criteria in the and the Terms of Use and Earn Service Agreement .

  • How do Earn Products work?

    From time to time, Tokenomy may offer Earn Products with corresponding terms including but not limited to annualized interest rates, tenor, type of cryptocurrencies supported and maximum total limits. Users are able to subscribe to these Programs as long as there are sufficient assets in their accounts, and fulfill the corresponding terms of the Programs.

  • What happens to my funds once I subscribe into an Earn Product?

    Funds subscribed into Earn Products are locked for the duration of the respective Program. For example, if a Program lasts for 30 days, the funds subscribed into the Program will be locked for 30 days before available for other purposes. Funds subscribed into Earn Products are locked for the duration of the respective Program. For example, if a Program lasts for 30 days, the funds subscribed into the Program will be locked for 30 days before available for other purposes.

  • How are interest rates calculated?

    As per the Earn Service Agreement, the periodic rate is calculated by dividing the applicable annual interest rate by three hundred and sixty five (365) multiplied by the relevant duration of the product subscription (rounded down to 8 decimal places). All interest will be paid in the same Digital Asset used to subscribe.

    As a hypothetical example, let’s assume that there is an ongoing Earn Product with the following terms: BTC-denominated, 30 days, 5% per .annum. in interest rates, subject to a maximum total limit of 100 BTC. User A deposits 1 BTC into the Program, and after 30 days, User A receives 1.00410958 BTC in return (1 BTC * 5% * 30/365).

  • What are the minimum and maximum for the Earn Products?

    Please refer to latest Earn Product pages for more information.

  • Are the returns guaranteed?

    Tokenomy operates on stringent risk management frameworks and practices to mitigate risks in order to provide the best rates that we possibly can to our users. However, you should not view the Earn Products or your Tokenomy account as a savings account or brokerage account with FDIC, SIPC or other similar types of deposit guarantee / insurance / schemes. For more details, please refer to the .Tokenomy operates on stringent risk management frameworks and practices to mitigate risks in order to provide the best rates that we possibly can to our users. However, you should not view the Earn Products or your Tokenomy account as a savings account or brokerage account with FDIC, SIPC or other similar types of deposit guarantee / insurance / schemes. For more details, please refer to the Earn Service Agreement .

  • What does Tokenomy do to keep my cryptocurrency safe?

    Tokenomy operates on a ‘Security-First’ principle. The following points address various aspects of the platforms:

    1.

    Asset Security

    - The Tokenomy platforms continually evaluate the amount of assets required to operate at full capacity.

    - All excess assets are kept in offline, air-gapped cold storage.

    2.

    Account Security

    - Encryption is used to secure all account passwords.

    - Two-Factor Authentication is available for enhanced account security.

    - Email confirmations required for withdrawals.

    - 24/7 Customer support through email/social media channels.

    3.

    Platform Security

    - Website data is transmitted over encrypted Transport Layer Security (TLS) connections (i.e. HTTPS).

    - Internal applications have highest level access controls and are never exposed to the public internet.

    - Bug bounty programs leverage the broader security community to constantly evaluate potential threats.

    - Business Continuity Planning (BCP) in place to ensure 24/7 operation of all Tokenomy platforms.

    - Rate limiting to prevent DDOS attacks.


  • Spot Market

  • What is the difference between the Main Board and Alternative Board?

    Tokenomy is introducing a new layout for our exchange, with two separate Trading Boards: Main Board and the Alternative Board.


    Main Board lists the top traded digital assets on the market and on Tokenomy. To qualify to be listed on the Main Board, digital assets are required to be:


    (a)

    ranked in the top 20 on coinmarketcap.com; or

    (b)

    have consistently performed well in daily trading volumes over a minimum of three months.

    Tokens listed on the Alternative Board are up and coming tokens in the market and may have unproven track records. Tokenomy does not provide any investment advice and makes no assurances on future price performances of any and all digital assets, and does not guarantee or comment on any project’s ability to deliver its products and/or services. Tokenomy reserves the right to list or delist any digital asset at any time.

  • How to deposit on Tokenomy Exchange using Digital Asset?

    1.

    Click on the "Wallet" tab.

    2.

    Click on the corresponding “Deposit / Withdraw” icon to your choice of digital asset.

    3.

    Generate the wallet address, if you have not already. Send your digital assets to the wallet address displayed. Please double check and make sure that you send the correct type of digital asset to the correct wallet address! Tokenomy will not be held liable for any digital assets that are sent to incorrect wallet addresses.

    4.

    Check the history of your transaction by clicking on “History” tab. The status of your transaction will be updated once it is successful.

  • How to get IDK?

    video is available here

    1.

    To buy IDK using Rupiah, click on the "Wallet" tab, choose IDK Deposit/Withdrawal.

    2.

    Choose Buy IDK.

    3.

    There are two ways to buy your IDK asset:

    (a)

    Buy it with Indodax Vouchers.

    (b)

    or Top-up using Bank Transfer.

    (a)

    If you are an existing Indodax user, you can purchase Indodax vouchers from indodax voucher. Once you click “Buy IDK”, paste your Indodax voucher code in the field in the screenshot below. Click Buy and you are done!.

    (b)

    Select your preferred bank using the Bank Transfer option. Then key in the deposit amount with minimum deposit 50.000 IDR and click proceed.

    4.

    Your IDK will be reflected in your account balance once you have successfully redeemed the voucher or made the bank transfer.

  • How to withdraw Digital Assets on Tokenomy Exchange?

    1.

    Follow steps 1 and 2 under “HOW TO DEPOSIT” instructions.

    2.

    Click on “Send” Tab,

    (a)

    You can either click on the dropdown selection arrow to choose the amount in % of digital assets you want to withdraw; or key in the amounts accordingly.

    (b)

    Copy and paste your wallet address onto the Address field. Please double check and make sure that you send the correct type of digital asset to the correct wallet address! Tokenomy will not be held liable for any digital assets that are sent to incorrect wallet addresses.

    3.

    Click send to complete the request. Your digital assets should be reflected in your external wallet between 1 to 60 minutes, depending on blockchain network speeds.

  • How to convert IDK to IDR?

    1.

    To convert IDK to IDR, click “Wallet” on the sidebar.

    2.

    Click on “Deposit/Withdrawal” on the IDK row.

    3.

    Click “Sell IDK”, and choose either:

    (a)

    Sell via Indodax Voucher; or

    (b)

    via Bank Account.

    (a)

    If you are an existing Indodax user, you can sell via Indodax vouchers.

    (b)

    Otherwise, you may select your preferred bank using the Bank Account option. Then key in the amount to sell and then click proceed.

  • How to trade on Tokenomy Exchange?

    1.

    Click on the “Markets” tab.

    2.

    Within the list of digital asset trading pairs provided on Tokenomy, you can click on any desired pairings to enter the trading interface.

    3.

    Trading interface will display the order book, candlestick chart, BTC/IDK/USDT pairing details, limit/market buy or sell option boxes, open orders and trade history.

    4.

    Traders can also access Market Depth Chart and Advanced Chart screens to help with trading analytics.

    (a)

    Market Depth Chart interface:

    With reference to image below, this page displays the market depth chart for BTC/USDT pair. The Y-axis shows the total cumulative dollar value of bids and asks. The X-axis refers to the respective price levels. Traders can also hover over the interactive market depth chart to view the details at a specific point on the graph.


    A list of bid and ask prices are also displayed below the chart for quick reference.



    (b)

    Advanced Chart:

    For traders who wish to assess advanced charting tools, Tokenomy platform provides all of the relevant features such as.

    (-)

    Changing time periods (1m, 5m, 15m, 1h, 1d, 3d, 1w).

    (-)

    Adding indicators.

    (-)

    Changing chart types (candlestick, hollow candles, bars, line, area, heikin ashi).

    (-)

    Settings option to change the style, scale, background colour or time zone to suit your preference.

  • What is limit order and market order ?

    1.

    Limit Order :Limit order allows you to set a maximum purchase price for buy orders, and a minimum sale price for your sell orders. If the market price for the digital asset pair does not reach your limit order price, the order will not be executed.

    2.

    Market Order :Market order allows you to execute your trade immediately at present or market price.

  • Funding Fee Structure

    There are no deposit fees for digital assets. For withdrawal fees, they differ between digital assets, and they are adjusted frequently. Using BTC as an example, the details will be provided on the withdrawal page.

  • Trading Fee Structure

    Market taker’s trading fee is 0.25%. (for non-TEN token users).

    Market taker’s trading fee is 0.125% for users paying with TEN token.

    Market maker fee is 0%.

  • The Difference between Market Maker and Market Taker

    Maker

    Market Maker refers to traders who place Limit Orders on Tokenomy Exchange. Limit Orders do not immediately fill at current market prices after being placed. Your order will be placed on the order book to buy or sell at a desired price level until it matches the market price. This is known as providing liquidity to the market. The benefit as a market maker is 0% market maker trading fees from both buy and sell limit orders. However, you will have to wait until the price matches your desired Limit Order Price level before being filled, which may or may not happen depending on market movements.

    Taker

    Market Taker refers to traders who place Market Orders on Tokenomy Exchange. A market taker executes a buy or sell order based on the current market price that is listed on the order book, without setting a desired price level. This is known as taking liquidity from the market. The benefit as a market taker is that you will be able to fill your order immediately, or much quicker than a Limit Order. However, you will be charged 0.25% in market taker trading fees (TEN holders will be charged at discount trading fees of 0.125% by using TEN).

  • Invalid Google Authenticator PIN on Withdrawal

    If you get an invalid Google Authenticator PIN upon withdrawal, please check the following.

    Please note that the Tokenomy and Indodax Google Authenticators are separate. Existing Indodax members would have to set up a new Tokenomy Google Authenticator PIN in order to make digital asset withdrawals on Tokenomy.

    1.

    Open my profile and click Security.

    2.

    Click account protection below to activate 2FA Google Authenticator.

    3.

    Follow the instructions from the Google Authenticator page. Then, scan the barcode of your GA in your mobile phone or you can enter the provided code manually.

    4.

    After you have the Google Authenticator PIN from your mobile phone, then enter the PIN.

    5.

    Android tip: Check your Google Authenticator time settings.

    Tap Settings > Time Correction for Codes > Sync now.

  • How to change my mobile number on Tokenomy ?

    Click My Profile > Profile and Settings > Edit.

  • How to find your blockchain transaction ID?

    You will have to use the correct blockchain explorer site depending on the type of digital asset.

    Bitcoin

    Go to a blockchain explorer site such as blockchain.info, BlockCypher, or Block Explorer.

    1.

    In the 'Search' area, you'll need to enter information that is specific to your bitcoin transaction. Typically, this would be the bitcoin address you made the payment to.

    2.

    Once you select 'search', all bitcoin transactions that involve that address will be displayed, newest to oldest.

    3.

    If there are a large number of transactions involving that bitcoin address, the easiest way to navigate to your particular transaction is to use your browser's Find feature to search for the exact bitcoin amount you sent. This is usually under 'Edit > Find', or you can use the keyboard shortcut Command + F (macOS) or Control + F (Windows).

    4.

    Having found the correct transaction, the transaction ID is displayed as a long string of letters and numbers in the grey bar above the amount from the previous step, just to the left of the transaction time.

    For ERC 20 tokens

    Follow the above instructions using https://etherscan.io/ .

  • Balance on different exchange not showing up despite successful withdrawal on Tokenomy

    Note: Always check that the address for the wallet you are sending to is accurate and supports the respective type of digital asset (i.e., ERC-20 supported etc).

    Users may experience delays in account balances due to two main reasons:

    1.

    Transaction verification time such as Bitcoin. ( 10-60 minutes).

    2.

    Exchange verification process ( Varies - please check with the exchange).

    Upon successful withdrawal, Tokenomy is not responsible for any delays in exchange balances on a different exchange. Please contact the relevant exchange support.

  • What is 0 (Zero) Confirmation ?

    Once you successfully initiate your transfer request, you will receive the transaction notification instantly on our platform. However, due to the decentralized nature of blockchain networks, there might be a 10-30 minute delay before the respective network fully confirms your transaction. Please note that the parties confirming these transactions are blockchain miners, not Tokenomy - hence, Tokenomy will not be able to cancel, reverse, delay or accelerate the confirmation process once a transfer is successfully initiated.

    If your transaction has failed for other reasons, or if you have any other questions, please contact our support team.

  • How do I apply to list a token on Tokenomy?

    Please reach out via email [email protected] Thereafter, our team will get back to you shortly with a response and next steps.

  • What does Tokenomy’s review process entail?

    To guarantee that Tokenomy only lists high quality projects all requests are manually screened. We request various information pertaining to the tokens, including but not limited to:


    -

    Token Details (Project Name, Project Description & Token Utility, Trading Symbol, Launch Date, Website, GitHub URL, White Paper Link).

    -

    Token Status (Market cap, Exchanges currently listed on, Token Supply and Allocation).

    -

    Project Team Contact (Name, Email, Title / Position, Country, Social Media Details).


    Incomplete applications will NOT be considered, please provide all required information requested.


    We also typically require a legal opinion from a qualified law firm, or an acceptable substitute that presents the factual and legal basis for its conclusion that (a) the Candidate Token is not a security under applicable securities laws, and (b) that trades of the Candidate Tokens would not be subject to regulation under any applicable laws applicable to trading of commodities.


    Tokenomy reserves the right to delist any tokens for non-compliance, lack of user demand, or other reasons at our full discretion.

  • What are the chances of my listing request getting approved?

    Tokenomy does not guarantee listing requests and has full discretion in deciding if the tokens are to be listed on our exchange or not. In support of the innovation and development of the blockchain industry, Tokenomy is committed to provide our users with an ever-growing selection of high quality blockchain technologies and digital tokens. Hence, not all projects will be approved to be listed on Tokenomy.


    In addition to our review process, Tokenomy takes several important factors into consideration, including but not limited to:

    -

    New blockchain technologies / improvements to existing blockchains.

    -

    New, innovative, or unique applications.

    -

    Experience, background and reputation of applicant and team.

    -

    Market interest.


  • If my Token Listing Proposal is not approved, will I be provided with further explanations?

    Our dedicated team will notify you if your proposal is approved / not approved. Due to the increasing number of proposals that we receive on a day-to-day basis, we may not be able to respond with comprehensive explanations to every single proposal.

  • How much does Tokenomy charge for listing tokens ?

    Anyone is free to request to list their tokens. We may only charge fees when we wish to have further engagement. If a listing request is unsuccessful, there will be no fee charged. We will only proceed with fee discussions once a listing application is approved.