Tokenomy Logo

  • Earn

  • What are Earn Products?

    Earn Products are crypto interest-generating products, providing access to yields on crypto assets. These assets may otherwise be idle, so why not earn while you HODL?.

  • Who is eligible for Earn Products?

    The Earn Products are available to verified Tokenomy users worldwide, with a few exceptions (i.e. users from sanctioned countries or Restricted Jurisdictions). The Earn Products may be made available by Tokenomy to verified users that meet the eligibility criteria in the and the Terms of Use and Earn Service Agreement .

  • How do Earn Products work?

    From time to time, Tokenomy may offer Earn Products with corresponding terms including but not limited to annualized interest rates, tenor, type of cryptocurrencies supported and maximum total limits. Users are able to subscribe to these Programs as long as there are sufficient assets in their accounts, and fulfill the corresponding terms of the Programs.

  • What happens to my funds once I subscribe into an Earn Product?

    Funds subscribed into Earn Products are locked for the duration of the respective Program. For example, if a Program lasts for 30 days, the funds subscribed into the Program will be locked for 30 days before available for other purposes.

  • How does Tokenomy provide interest rates in crypto ?

    Tokenomy partners with reputable and licensed third party service providers around the world to offer compelling interest rates on Earn products. For fixed deposit products, Tokenomy engages crypto finance institutions that can optimize your returns within different timeframes. For staking services, we work with multiple staking project leaders to simplify the process of staking, and keep your crypto assets secure at the same time. Users no longer have to sign up with various yield enhancing platforms, Tokenomy is the one-stop shop for crypto yield products.

  • How are interest rates calculated?

    As per the Earn Service Agreement, the periodic rate is calculated by dividing the applicable annual interest rate by three hundred and sixty five (365) multiplied by the relevant duration of the product subscription (rounded down to 8 decimal places). All interest will be paid in the same Digital Asset used to subscribe.

    As a hypothetical example, let’s assume that there is an ongoing Earn Product with the following terms: BTC-denominated, 30 days, 5% per annum in interest rates, subject to a maximum total limit of 100 BTC. User A deposits 1 BTC into the Program, and after 30 days, User A receives 1.00410958 BTC in return (1 BTC * 5% * 30/365).

  • What are the minimum and maximum for the Earn Products?

    Please refer to latest Earn Product pages for more information.

  • Are the returns guaranteed?

    Tokenomy operates on stringent risk management frameworks and practices to mitigate risks in order to provide the best rates that we possibly can to our users. However, you should not view the Earn Products or your Tokenomy account as a savings account or brokerage account with FDIC, SIPC or other similar types of deposit guarantee / insurance / schemes. For more details, please refer to the Earn Service Agreement .

  • What does Tokenomy do to keep my cryptocurrency safe?

    Tokenomy operates on a ‘Security-First’ principle. The following points address various aspects of the platforms:


    Asset Security

    - The Tokenomy platforms continually evaluate the amount of assets required to operate at full capacity.

    - All excess assets are kept in offline, air-gapped cold storage. We work with reputable and insured crypto custodians such as Coinbase Custody, to ensure the safety of your assets.


    Account Security

    - Encryption is used to secure all account passwords.

    - Two-Factor Authentication is available for enhanced account security.

    - Email confirmations required for withdrawals.

    - 24/7 Customer support through email/social media channels.


    Platform Security

    - Website data is transmitted over encrypted Transport Layer Security (TLS) connections (i.e. HTTPS).

    - Internal applications have highest level access controls and are never exposed to the public internet.

    - Bug bounty programs leverage the broader security community to constantly evaluate potential threats.

    - Business Continuity Planning (BCP) in place to ensure 24/7 operation of all Tokenomy platforms.

    - Rate limiting to prevent DDOS attacks.

  • Contract Market

    • TokenomyX Introduction: A New Way To Trade Crypto
    • TokenomyX Interface Guide

      1.You can instantly switch modes on TokenomyX between Demo and Live Mode - use Demo to practice trading without any risk!

      2. When hovering over your email address in the top right corner, you can access the Asset Center to view your asset balances, historical transactions and also the TokenomyX affiliate program invitation link.

      3. This is where you can conveniently monitor your Balance, Equity, P&L, Used Balance, Free Margin and Margin Level.

      4. You can choose different market pairs to trade.

      5. The chart section displays historical asset prices based on the selected time horizon. In the bottom left corner, clicking on the blue arrow will reveal a tray of charting tools you can use for technical analysis.

      6. his is where you can enter your orders, and switch between Limit and Market. You can also view the Dealing and Margin Requirements information, and easily transfer your funds between Tokenomy Exchange and TokenomyX.

      7. This is the latest trade information on TokenomyX

      8. This is where you can monitor your trading activity. You can switch tabs between Active Orders, Positions, Closed Positions, Filled and Order History. You can also see the ADL rank color on the upper right corner.

      9. There are five main tabs in the left side of the bar: i) Tokenomy Exchange, ii) Market displays the main trading page, iii) FAQs to find more information about TokenomyX, iv) Support to report any kind of issues or if you have any suggestions and v) Language settings.

    • How to deposit into your TokenomyX account ?

      You can transfer your balances between Tokenomy Exchange and TokenomyX using USDT and IDK without any fees incurred.

      If you do not have any balances on Tokenomy Exchange, we recommend watching our video about the guide How to Deposit IDK to TokenomyX

      Here are the steps to transfer assets from Tokenomy Exchange into TokenomyX:

      1. Click on your email account on the top of the right corner of the trading page, and then click Asset Center.

      2. Click on the Transfer tab on the Asset Center menu

      3. Set the amount that you would like to transfer and click on Transfer Now.

      4. You should now be able to see the balances updated in your TokenomyX Funds.

    • How is the trading calculation on TokenomyX?

      To calculate the profit or loss earned from a CFD trade, you multiply the deal size of the position (total number of contracts) by the value of each contract (expressed per point of movement). You then multiply that figure by the difference in points between the price when you opened the contract and when you closed it.

      Profit or Loss

      (No. of Contracts x Value of each Contract)


      (Closing Price - Opening Price)


      or Top-up using Bank Transfer.


      If you are an existing Indodax user, you can purchase Indodax vouchers from indodax voucher. Once you click “Buy IDK”, paste your Indodax voucher code in the field in the screenshot below. Click Buy and you are done!.


      Select your preferred bank using the Bank Transfer option. Then key in the deposit amount with minimum deposit 50.000 IDR and click proceed.


      Your IDK will be reflected in your account balance once you have successfully redeemed the voucher or made the bank transfer.

    • Affiliate program

      Want to earn extra income? It is very easy! Refer TokenomyX to your friends, relatives or coworkers. Ask them to register using Your Affiliate URL. You can share your affiliate URL at social media (Facebook, Twitter, Path), blogs, forums, emails, etc.

      Switch to live mode and you can then access the affiliate program. If your account is not verified yet, please verify it first. After that, copy your affiliate code to your friends and let them access TokenomyX using your affiliate link. Make sure your friend’s account has been verified. You can see your downline users after they registered and login to TokenomyX with your affiliate link. Once your friends start to trade or deposit, you will receive awards from that next day!

      TokenomyX Affiliate Program rewards users based on:

      Total Deposit Amount (after meeting the trading threshold).

      Each trade’s notional and spread

      Each trade’s notional and spread

      As an example, “A” is a new user referred by Jonathan. In this scenario:

      When A deposits amount X and has traded more than 30X in notional positions accumulatively, Jonathan receives 0.7% of the deposit value.

      When A makes a trade, Jonathan receives 10% of the bid/offer spread multiplied by the trade position notional.

      For example, A deposits $2,000 into his account. If A trades cumulatively $60,000 worth of positions (which can be easily achieved through leverage), Jonathan receives 0.7% * $2,000 = $14. At the same time, this $60,000 generates a total of $120,000 volume (through opening and closing of each position). Assuming the average spread is 0.07%, Jonathan receives 10% * 0.07% * $120,000 = $8.4. In total, Jonathan makes $22.4 in referral fees!.

      For example, A deposits $2,000 into his account. If A trades cumulatively $60,000 worth of positions (which can be easily achieved through leverage), Jonathan receives 0.7% * $2,000 = $14. At the same time, this $60,000 generates a total of $120,000 volume (through opening and closing of each position). Assuming the average spread is 0.07%, Jonathan receives 10% * 0.07% * $120,000 = $8.4. In total, Jonathan makes $22.4 in referral fees!

      Jonathan will be able to receive bonuses for up to three downlines. The structure is as shown below: Tier 1: 0.7% + 10% Tier 2: 0.2% + 4% Tier 3: 0.1% + 1%

    • What is Contract For Difference (CFD)?

      CFD is a contract between two parties, typically described as "buyer" and "seller", stipulating that the buyer will pay to the seller the difference between the current value of an asset and its value at contract time (if the difference is negative, then the seller pays instead to the buyer).(, n.d.)

    • Margin Term Reference

      Funds = Deposits - Withdrawals + Realized P&L

      Funds : Deposit - Penarikan + Realisasi P&L

      Profit: Unrealized PNL. Current profit and loss from all open positions

      Margin: Sum of the entry value of all contracts, including orders and positions you hold divided by the selected leverage.

      Available: your margin available for new positions.

      Available Balance = Funds + Profit - Margin

      Balance: Funds + Profit

      Used-Balance: The proportion of funds used. Used-balance = Margin / Balance

    • Margin Calculation

      The opposite positions will be written-off when calculating the margin. Except the margin of users’ net positions, the written-off margin will be 0.5% value of write-off positions (size * contract size * direction price * 0.5%).

      Write-off margin = (market buy price * write-off size * contract size + market sell price * write-off size * contract size) * 0.5% = (market buy price + market sell price) * write-off size * contract size * 0.5%

      Net position margin =size of net position * contract size * market direction price * margin factor

      Total margin = Write-off margin + Net position margin

      If a user placed multiple positions on BTC/USDT market: Contract size = 1mBTC = 0.001BTC. Margin factor = 1% (when position size <= 3500)

      Size Open Price Market direction price
      -2 8300 7200
      +2 6800 7230
      -2 8500 7200
      Size Write-off: 3
      Net position : 1 Direction price : 7200

      Write-off margin = (30 * 0.001 * 7230+30 * 0.001 * 7200) * 0.5% = 2.165 USDT

      Net position margin = size of net position * Contract size * market sell price * margin factor = 10 * 0.001 * 7200 * 1% = 0.72 USDT

      If this user also placed an active order of buy size 10 at 7500, the margin of the order = Order Buy margin = price level * size * Contract size * Margin factor = 7500*10*0.001*1%=0.75 USDT

      Total margin = Write-off margin + Net position margin + Order Buy margin = 1.0385 USDT

    • What is the difference between Limit and Market?

      Limit : allows you to set your desired price of entering a position. Your Order will be in the queue until the price reaches your set price for the position

      Market : allows you to instantly take a position at the current market price without needing to wait in the queue.

    • What is the function of Stop Loss and Take Profit? ?

      Stop Loss: is a function to help you manage and minimize your loss when the market movement goes against your position. There are 3 types of stop function on TokenomyX:

      Normal Stop Loss : Your position will be closed as near as possible to the price you choose. In times of high volatility, market ‘gapping’ might occur and trader could suffer higher losses due to market price suddenly moving further away from the stop price.

      Trailing Stop Loss : Moves with your position when the market moves in your favor, but locks in as soon as the market starts to move against you

      Guaranteed Stop Loss : Your position will close out exactly at the level you requested, regardless of whether the market ‘gapping’ happens. The traders will pay a small premium for this guarantee, but only if the stop is triggered.

      Take Profit : is a function to help you lock in your profit at a pre-determined price, measured by points away or profit from your original price level.

    • What is the difference between Stop Loss Order and Take Profit Order ?

      A Stop Loss Order is an order to buy or sell when the price moves past a particular point. This helps to limit loss or lock in a profit. There are 3 types of Stop Order on TokenomyX as follows -

      Basic Stop Loss : Closes you out as near as possible to the price level you choose. A basic stop may be affected by ‘gapping’ overnight or in times of high volatility.

      Guaranteed Stop Loss : Closes you out at the level you requested, regardless of whether the market gaps. This will incur a small premium, but only if the stop is triggered.

      Trailing Stop Loss : Moves with your position when the market moves in your favor, but locks in as soon as the market starts to move against you

      A Take Profit Order is an order to buy or sell at your set price.

    • What is the difference between Net Off and Hedge ?

      We allow users the flexibility of controlling opposing positions in the same market via Net Off and Hedge features.

      Net Off : User will close existing opposing positions in the same market before opening a new position.

      Hedge : User will hold positions on the same market in opposing directions

    • What is GTC and GTD ?

      GTC: Good till canceled (GTC) describes an order the trader may place that remains active until either the order is triggered or the trader cancels it.

      GTD: Good till date (GTD) is a type of order that is active until its specified date, unless it has already been triggered or cancelled.

    • What is Slippage ?

      Slippage refers to the price difference between the market price and the deal price. When the position is placed, the price may change because of the fluctuation, causing you to trade higher or lower than expected. This happens because both the buy price and the trade size must match the sell order of the same price and size. When there is an imbalance between the buyer and the seller, the price needs to be adjusted to the second-best.

      What causes the slippage ?

      The first reason is network latency. Typically, after a customer submits an order, the information is submitted over the network to the server. In this transmission process, there are often relatively small delays that may not be noticed, but price deviations can occur in the event of severe market fluctuations.

      The second reason is the market quotation fault. Under normal circumstances, the quotes in the market with sufficient liquidity are continuous. However, in the case of large market fluctuations or large amounts of direct access to the market, there will be a price fault. If the Stop Loss/Take Profit cannot cover the price gap, the price you set will not be filled and the final price will jump to the latest market quote.

      How to avoid slippage ?

      Slippage is hard to avoid completely but can be reduced. From the TokenomyX perspective, one way is to ensure sufficient liquidity. The other way is to provide multiple trading methods, such as Stop Loss/Take Profit and manually adjustable slippage, to help users avoid slippage beyond expectations.

      What causes the slippage ?

      In TokenomyX, users can set default slippage values for different contracts for their account on the trade page. The slippage is measured in points, meaning you can adjust the maximum slippage offset you can accept.

      For BTC/IDK contract, one point means price change 1. As an example, if the current purchase price is 130,000IDK and the slippage is set to 50, then your deal price will be less than or equal to 130,050. If the current selling price is 129,500IDK and the slippage is set to 50, your deal price will be greater than or equal to 129,450.

      At the same time, for each open or close trade, you can set the maximum slippage you can accept for that position in the confirmation popup.

      Under what circumstances does the slippage work ?

      The value of the slippage that you set is activated when you open a position, when the order is triggered, or when the position is closed manually.

    • User liquidation

      Liquidation process will be performed immediately once your used-balance equals to or is more than 100% or when your available balance equals to or is less than 0%.

      On certain occasions, because of slippage in the market, the available balance might temporarily less than zero.

      For example, assuming a user has a total fund of 1700 USDT with a leverage of 10 and that the buy price of BTC/USDT is 8000 and the sell price is 7980. In this scenario, if the user buys 1000 contracts (1 contract = 1mBTC(0.001BTC)), the available balance would be:

      Available Balance =

      Initial Fund + PNL - Margin

      = 1700 - (8000 - 7980) - (0.001 x 1000 x 8000) / 10

      = 800

      If the sell price drops to 7000, and the buy price drops to 7020:

      Available Balance =;

      Fund + PNL - margin  

      = 1700 - (8000-7000) - (0.001 x 1000 x 7020) / 10

      = -2

      The system detects available balance <0 and will be liquidated.

      After the liquidation, the users fund will be:

      Dana - PNL = 

      1700 - (0.001 x 1000) x (8000 - 7000)

      = 700

    • Auto Deleveraging (ADL)

      A whale trader is defined as one who is holding a large position with 100x leverage and is speculating for an uptrend market. In the situation of market retracement, his position is liquidated. The contract loss would be any extra loss that his initial margin could not cover.

      To cover the loss, the system automatically deleverages the opposing traders’ positions by profit and leverage priority. This means that the chances of getting an auto-deleveraged increase if a trader has a more profitable position with high effective leverage.

      ADL Priority Deleveraging Ranking

      At all times, your position in the queue is shown by an indicator. This indicator represents your priority in the queue:

      In the above example, all “lights” are lit, which would mean you are in the top position. In the case of a liquidation that is not able to be caught in the market, you may be deleveraged.

      Priority Ranking Calculation

      Deleveraging priority is calculated by profit and leverage. More profitable and higher leveraged traders are deleveraged first.

      The ranking calculation is as follows:

      Ranking = PNL Percentage x Effective Leverage (if PNL percentage > 0)


      RRanking = PNL Percentage / Effective Leverage (if PNL percentage < 0)


      Efektif Leverage =

      abs(Mark Value) / Available Balance

      PNL Percentage =

      (Mark Value - Avg Entry Value) / abs(Avg Entry Value)

      Mark Value =

      Position Value at Mark Price

      Avg. Entry Value =

      Avg. entry price of positions with the same direction as the net position.

      *The system splits these positions by buying and selling and ranks the positions from highest to lowest.

      For example, a trader buys 3,000 contracts of BTCUSDT at USDT 8,000. Lets assume his available balance is 0 when the selling price reaches USDT 7,700 and a bankruptcy selling price at USDT 7,500.

      When the mark price hits his liquidation price, his 3,000 contracts are forcefully liquidated. However, the current selling price on Tokenomy is USDT 7,300, which is much lower than his bankruptcy price. As there is an insufficient balance in the insurance fund to cover the contract loss, the ADL system will take over the liquidation process. There are 6 sell positions on the exchange.

      Traders with existing short positions The quantity of selling contracts Ranking = P&L x Percentage x Effective Leverage Percentile
      Trader A 2500 5 20% (5light)
      Trader B 5500 6 20% (4light)
      Trader C 2000 4 60% (3light)
      Trader D 3000 3 60% (3light)
      Trader E 2000 2 80% (2light)
      Trader F 5000 1 100% (1light)

      Looking at the table, we can see that Trader A has the highest ADL ranking. He will be selected to cover the 3,000 contracts’ loss at a USDT 7,500 bankruptcy selling price and his position will remain 2500 contracts (5500-3000). Trader A’s 2,500 remaining contracts will stay open, and he will be auto-deleveraged. After this, the ADL ranking of trader A may not be at the top anymore.

      Similarly, If there were 10,000 contracts’ worth of loss, then Trader A, B, and C will all be selected. They will receive an email alert and have all their BTC/USDT active orders closed. After which, they are free to re-enter the market.

  • Spot Market

  • How to deposit on Tokenomy Exchange using Digital Asset?


    Click on the "Wallet" tab.


    Click on the corresponding “Deposit / Withdraw” icon to your choice of digital asset.


    Generate the wallet address, if you have not already. Send your digital assets to the wallet address displayed. Please double check and make sure that you send the correct type of digital asset to the correct wallet address! Tokenomy will not be held liable for any digital assets that are sent to incorrect wallet addresses.


    Check the history of your transaction by clicking on “History” tab. The status of your transaction will be updated once it is successful.

  • How to withdraw Digital Assets on Tokenomy Exchange?


    Follow steps 1 and 2 under “HOW TO DEPOSIT” instructions.


    Click on “Send” Tab,


    You can either click on the dropdown selection arrow to choose the amount in % of digital assets you want to withdraw; or key in the amounts accordingly.


    Copy and paste your wallet address onto the Address field. Please double check and make sure that you send the correct type of digital asset to the correct wallet address! Tokenomy will not be held liable for any digital assets that are sent to incorrect wallet addresses.


    Click send to complete the request. Your digital assets should be reflected in your external wallet between 1 to 60 minutes, depending on blockchain network speeds.

  • How to get IDK?

    video is available here


    To buy IDK using Rupiah, click on the "Wallet" tab, choose IDK Deposit/Withdrawal.


    Choose Buy IDK.


    There are two ways to buy your IDK asset:


    Buy it with Indodax Vouchers.


    or Top-up using Bank Transfer.


    If you are an existing Indodax user, you can purchase Indodax vouchers from indodax voucher. Once you click “Buy IDK”, paste your Indodax voucher code in the field in the screenshot below. Click Buy and you are done!.


    Select your preferred bank using the Bank Transfer option. Then key in the deposit amount with minimum deposit 50.000 IDR and click proceed.


    Your IDK will be reflected in your account balance once you have successfully redeemed the voucher or made the bank transfer.

  • How to convert IDK to IDR?


    To convert IDK to IDR, click “Wallet” on the sidebar.


    Click on “Deposit/Withdrawal” on the IDK row.


    Click “Sell IDK”, and choose either:


    Sell via Indodax Voucher; or


    via Bank Account.


    If you are an existing Indodax user, you can sell via Indodax vouchers.


    Otherwise, you may select your preferred bank using the Bank Account option. Then key in the amount to sell and then click proceed.

  • Affiliate Program

    Want to earn extra income? It is very easy! Refer Tokenomy to your friends, relatives or coworkers. Our affiliate program allows you and your friends, relatives or coworkers to be rewarded by a Tokenomy member!


    Start by visiting the referrals page. From this page you can copy your referral link to a friend. You can also share your referral link on social media (Facebook, Twitter, Path), blogs, forums, emails, etc.


    Your friends must click the referral link and sign up for a Tokenomy account.


    You will then earn 50% of the transaction fee from any buying or selling transactions of your affiliate downline for the next 6 months (after your downline is completely verified).


    You can see a report of all your referral history by visiting the referrals page. the report section

    • How to trade on Tokenomy Exchange?


      Click on the “Markets” tab.


      Within the list of digital asset trading pairs provided on Tokenomy, you can click on any desired pairings to enter the trading interface.


      Trading interface will display the order book, candlestick chart, BTC/IDK/USDT pairing details, limit/market buy or sell option boxes, open orders and trade history.


      Traders can also access Market Depth Chart and Advanced Chart screens to help with trading analytics.


      Market Depth Chart interface:

      With reference to image below, this page displays the market depth chart for BTC/USDT pair. The Y-axis shows the total cumulative dollar value of bids and asks. The X-axis refers to the respective price levels. Traders can also hover over the interactive market depth chart to view the details at a specific point on the graph.

      A list of bid and ask prices are also displayed below the chart for quick reference.


      Advanced Chart:

      For traders who wish to assess advanced charting tools, Tokenomy platform provides all of the relevant features such as.


      Changing time periods (1m, 5m, 15m, 1h, 1d, 3d, 1w).


      Adding indicators.


      Changing chart types (candlestick, hollow candles, bars, line, area, heikin ashi).


      Settings option to change the style, scale, background colour or time zone to suit your preference.

    • What is the difference between the Main Board and Alternative Board?

      Tokenomy is introducing a new layout for our exchange, with two separate Trading Boards: Main Board and the Alternative Board.

      Main Board lists the top traded digital assets on the market and on Tokenomy. To qualify to be listed on the Main Board, digital assets are required to be:


      ranked in the top 20 on; or


      have consistently performed well in daily trading volumes over a minimum of three months.

      Tokens listed on the Alternative Board are up and coming tokens in the market and may have unproven track records. Tokenomy does not provide any investment advice and makes no assurances on future price performances of any and all digital assets, and does not guarantee or comment on any project’s ability to deliver its products and/or services. Tokenomy reserves the right to list or delist any digital asset at any time.

    • What is limit Order and Market Order ?


      Limit :Limit order allows you to set a maximum purchase price for buy orders, and a minimum sale price for your sell orders. If the market price for the digital asset pair does not reach your limit order price, the order will not be executed.


      Market :Market order allows you to execute your trade immediately at present or market price.

    • The Difference between Market Maker and Market Taker


      Market Maker refers to traders who place Limit Orders on Tokenomy Exchange. Limit Orders do not immediately fill at current market prices after being placed. Your order will be placed on the order book to buy or sell at a desired price level until it matches the market price. This is known as providing liquidity to the market. The benefit as a market maker is 0% market maker trading fees from both buy and sell limit orders. However, you will have to wait until the price matches your desired Limit Order Price level before being filled, which may or may not happen depending on market movements.


      Market Taker refers to traders who place Market Orders on Tokenomy Exchange. A market taker executes a buy or sell order based on the current market price that is listed on the order book, without setting a desired price level. This is known as taking liquidity from the market. The benefit as a market taker is that you will be able to fill your order immediately, or much quicker than a Limit Order. However, you will be charged 0.25% in market taker trading fees (TEN holders will be charged at discount trading fees of 0.125% by using TEN).

    • Funding Fee Structure

      There are no deposit fees for digital assets. For withdrawal fees, they differ between digital assets, and they are adjusted frequently. Using BTC as an example, the details will be provided on the withdrawal page.

    • Trading Fee Structure

      Market taker’s trading fee is 0.25%. (for non-TEN token users).

      Market taker’s trading fee is 0.125% for users paying with TEN token.

      Market maker fee is 0%.

    • Invalid Google Authenticator PIN on Withdrawal

      If you get an invalid Google Authenticator PIN upon withdrawal, please check the following.

      Please note that the Tokenomy and Indodax Google Authenticators are separate. Existing Indodax members would have to set up a new Tokenomy Google Authenticator PIN in order to make digital asset withdrawals on Tokenomy.


      Open my profile and click Security.


      Click account protection below to activate 2FA Google Authenticator.


      Follow the instructions from the Google Authenticator page. Then, scan the barcode of your GA in your mobile phone or you can enter the provided code manually.


      After you have the Google Authenticator PIN from your mobile phone, then enter the PIN.


      Android tip: Check your Google Authenticator time settings.

      Tap Settings > Time Correction for Codes > Sync now.

    • How to change my mobile number on Tokenomy ?

      Click My Profile > Profile and Settings > Edit.

    • How to find your blockchain transaction ID?

      You will have to use the correct blockchain explorer site depending on the type of digital asset.


      Go to a blockchain explorer site such as, BlockCypher, or Block Explorer.


      In the 'Search' area, you'll need to enter information that is specific to your bitcoin transaction. Typically, this would be the bitcoin address you made the payment to.


      Once you select 'search', all bitcoin transactions that involve that address will be displayed, newest to oldest.


      If there are a large number of transactions involving that bitcoin address, the easiest way to navigate to your particular transaction is to use your browser's Find feature to search for the exact bitcoin amount you sent. This is usually under 'Edit > Find', or you can use the keyboard shortcut Command + F (macOS) or Control + F (Windows).


      Having found the correct transaction, the transaction ID is displayed as a long string of letters and numbers in the grey bar above the amount from the previous step, just to the left of the transaction time.

      For ERC 20 tokens

      Follow the above instructions using .

    • Balance on different exchange not showing up despite successful withdrawal on Tokenomy

      Note: Always check that the address for the wallet you are sending to is accurate and supports the respective type of digital asset (i.e., ERC-20 supported etc).

      Users may experience delays in account balances due to two main reasons:


      Transaction verification time such as Bitcoin. ( 10-60 minutes).


      Exchange verification process ( Varies - please check with the exchange).

      Upon successful withdrawal, Tokenomy is not responsible for any delays in exchange balances on a different exchange. Please contact the relevant exchange support.

    • What is 0 (Zero) Confirmation ?

      Once you successfully initiate your transfer request, you will receive the transaction notification instantly on our platform. However, due to the decentralized nature of blockchain networks, there might be a 10-30 minute delay before the respective network fully confirms your transaction. Please note that the parties confirming these transactions are blockchain miners, not Tokenomy - hence, Tokenomy will not be able to cancel, reverse, delay or accelerate the confirmation process once a transfer is successfully initiated.

      If your transaction has failed for other reasons, or if you have any other questions, please contact our support team.

    • How do I apply to list a token on Tokenomy?

      Please reach out via email [email protected] Thereafter, our team will get back to you shortly with a response and next steps.

    • What does Tokenomy’s review process entail?

      To guarantee that Tokenomy only lists high quality projects all requests are manually screened. We request various information pertaining to the tokens, including but not limited to:


      Token Details (Project Name, Project Description & Token Utility, Trading Symbol, Launch Date, Website, GitHub URL, White Paper Link).


      Token Status (Market cap, Exchanges currently listed on, Token Supply and Allocation).


      Project Team Contact (Name, Email, Title / Position, Country, Social Media Details).

      Incomplete applications will NOT be considered, please provide all required information requested.

      We also typically require a legal opinion from a qualified law firm, or an acceptable substitute that presents the factual and legal basis for its conclusion that (a) the Candidate Token is not a security under applicable securities laws, and (b) that trades of the Candidate Tokens would not be subject to regulation under any applicable laws applicable to trading of commodities.

      Tokenomy reserves the right to delist any tokens for non-compliance, lack of user demand, or other reasons at our full discretion.

    • What are the chances of my listing request getting approved?

      Tokenomy does not guarantee listing requests and has full discretion in deciding if the tokens are to be listed on our exchange or not. In support of the innovation and development of the blockchain industry, Tokenomy is committed to provide our users with an ever-growing selection of high quality blockchain technologies and digital tokens. Hence, not all projects will be approved to be listed on Tokenomy.

      In addition to our review process, Tokenomy takes several important factors into consideration, including but not limited to:


      New blockchain technologies / improvements to existing blockchains.


      New, innovative, or unique applications.


      Experience, background and reputation of applicant and team.


      Market interest.

    • If my Token Listing Proposal is not approved, will I be provided with further explanations?

      Our dedicated team will notify you if your proposal is approved / not approved. Due to the increasing number of proposals that we receive on a day-to-day basis, we may not be able to respond with comprehensive explanations to every single proposal.

    • How much does Tokenomy charge for listing tokens ?

      Anyone is free to request to list their tokens. We may only charge fees when we wish to have further engagement. If a listing request is unsuccessful, there will be no fee charged. We will only proceed with fee discussions once a listing application is approved.